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FAQ

Frequently Asked Questions

Get answers to the questions that we get asked all of the time.

Order Details

What is your turnaround time?

Typically this is 10 days for the services that we do in house. If we are extremely busy then this may be longer and we will let you know. 

The garment I want is out of stock

Vendors sometimes run out of particular styles or colors.This is the nature of the industry.

We can offer substitute products from other vendors, or you can choose to wait until the items are back in stock.

If you choose to wait, we cannot guarantee the turnaround time or the item will be in stock when the vendor says.

If you choose a substitute garment, majority of the time we should be able to stick to our typical turnaround time.

Vendors have inventory problems at one time or another.

We order your garments within 24 hours of your order, we should be able to notify you right away if anything is out of stock.

 

How do I get the shirt cost down?

  1. Price break (at 48, 72, 144, 288, 500, 750, 1000, 1500 . . .)
  2. Print in fewer locations with fewer colors
  3. Do not relabel your garments.

 

Discounts on reorders?

We do not offer discounts on reorders.Discounts are based on volume per design

Do dark shirts cost more?

Dark shirts are more expensive to buy blank, They also require an under base.

When does your typical 10 day turn around time begin?

Once we have received your artwork, your deposit, and an approval of the mock up.

If there is a delay in your approval of our mock up, changes to the mock up, or out of stocks from the vendor, turn around time may be delayed.

Typical turn around time on most orders is 10 business days.

Can I mix the shirt types in my order (t-shirts, tanks, hoodies, under pants)?

As long as the design is exactly the same on each shirt and is printed in the same location, color and same size on all of the shirts. 

How much for a pre-production sample?

Pre-production samples are $100 per color and our pre-press mock up and approval process eliminates that need.

We can send you a previously printed sample, for far less than a printed sample.

The quality of our work speaks for itself. We will gladly send examples of our print work. Why waste time and money with a printed sample when we can deliver the quality you want right off the bat?

 

Printing Questions And Capabilities

What is an underbase?

An under base is a layer of white ink that is printed first and then the other ink colors on top when printing dark garments with plastisol inks.

When printing most colors on dark garments the color of the shirt will show through the ink.

If you print yellow ink printed on a blue shirt the ink will look green. This is where the white base comes into play and prevents this from happening. 

How many colors can you print?

We print up to 6 different ink colors at a time in one location.

Will the printing fade on my shirts after a few washings?

No, our plastisol printed shirts are durable and the print outlives the garment.